Privacy policy

At MY MARKETPLACE LTD, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (https://sableson.com/), make a purchase, or interact with our brand. By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including but not limited to:
  • Contact information: Name, email address (krxh8229@outlook.com correspondence), phone number (01568 780246), and delivery address (including your address at Shelton Street, Covent Garden, London if you visit our store or use it as a delivery location).
  • Purchase information: Order details, payment information (processed securely via third-party payment providers; we do not store full payment details), and transaction history.
  • Account information: If you create an account on our website, we collect your username, password (encrypted), and preferences.
  • Browsing information: Non-personal data such as your IP address, browser type, device information, and pages visited on our website (collected via cookies and similar technologies).

2. How We Use Your Information

We use your personal information for the following purposes:
  • To process and fulfill your orders, including delivery, returns, and exchanges.
  • To provide customer support, respond to your inquiries, and assist with any issues (via email, phone, or online chat).
  • To personalize your shopping experience, including recommending products based on your preferences and browsing history.
  • To send you updates about our products, promotions, and brand news (you can opt out of marketing communications at any time).
  • To improve our website, products, and services, based on user behavior and feedback.
  • To comply with legal obligations, such as tax and accounting requirements.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. This includes:
  • Encrypting sensitive data (such as payment information) using SSL technology.
  • Storing personal information on secure servers with restricted access.
  • Regularly updating our security systems and practices to address potential threats.
  • Using trusted third-party service providers who adhere to strict privacy and security standards.

4. Third-Party Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent. We may share your information with:
  • Payment processors (to process your orders securely).
  • Delivery partners (to deliver your orders to your specified address).
  • Legal authorities, if required by law or to protect our rights and interests.

5. Your Rights

You have the right to access, correct, update, or delete your personal information at any time. To exercise these rights, please contact us via email (krxh8229@outlook.com) or phone (01568 780246). We will respond to your request within 30 business days.
You can also opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting our team.

6. Cookies

Our website uses cookies to enhance your browsing experience, track user behavior, and personalize content. You can adjust your browser settings to disable cookies, but this may affect the functionality of our website.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:
  • Phone: 01568 780246
  • Address: Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Thank you for choosing MY MARKETPLACE LTD. We’re honored to be part of your style journey, and we can’t wait to help you look and feel your best, every day.